FROM OUR ATELIER TO YOU
Delivery
SHIPPING
Insured, signature-packaged, swift.
SERVICE
DELIVERY
COST
Standard · Canada
2–5 business days
Free over $500 · $15 under
Express · Canada
1–2 business days
$25
United States
5–8 business days
$30
DISPATCH
Ready-to-ship pieces leave us within 1–2 business days. Pre-order pieces dispatch in 2–3 weeks.
FULLY INSURED
Every parcel is insured door to door and requires a signature on delivery.
TRACKED
You receive tracking the moment your piece ships, and a note when it is out for delivery.
FINAL SALE
Thirty days, no questions.
If a piece is not right, return it within 30 days of delivery — unworn, in its original packaging — for a full refund to your original payment method. Luxury without risk.
01
WRITE TO US
Contact the maison with your order number and we send a prepaid return label within one business day.
02
PACK & SEND
Place the piece in its original box and pouch, attach the label, and drop it at any post office.
03
REFUNDED
Your refund is issued within 3–5 business days of the piece reaching our atelier. We confirm by email.
NOT SURE WHICH SIZE OR FINISH?
Ask before you order. We will talk you through fit, chain length and finish so the piece you receive is the one you wanted.